It is because of the customers that Coca-Cola has become number 1 worldwide in sales of sparkling beverages, juices, and juice drinks, number 2 in sales of sports drinks, and number 3 in sales of bottled water.
The Coca-Cola Company is a business-to-business electronic commerce which means it "uses the internet to facilitate the exchange of goods, services, and information between organizations." The company created its own pages on facebook, twitter, and myspace. The facebook page has over 4,000,000 fans and it gives them the opportunity to become involved in the advertising industry by allowing them to post pictures of the beverages and comment on whether they would recommend a certain product or not.